RHP_API

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AddSupportTicket

The following routes are available for this service:
POST/Support/Contact
AddNewSupportTicket Parameters:
NameParameterData TypeRequiredDescription
AttachmentsformList<int>No
CreateNewSupportTicket Parameters:
NameParameterData TypeRequiredDescription
EmailAddressformstringNo
SuppliedUsernameformstringNo
SubjectformstringNo
EnquiryformstringNo
CategoryIDformintNo
SiteCountryIDformintNo
UserAgentformstringNo
IPAddressformstringNo
SupportTicketListItem Parameters:
NameParameterData TypeRequiredDescription
TicketRefformstringNo
StatusformstringNo
CategoryformstringNo
MessageformstringNo
DateformDateTimeNo
NewCountformintNo
IsAdminformboolNo
TitleformstringNo

To override the Content-type in your clients, use the HTTP Accept Header, append the .jsv suffix or ?format=jsv

HTTP + JSV

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /Support/Contact HTTP/1.1 
Host: tstsrvs.redhotpie.com.au 
Accept: text/jsv
Content-Type: text/jsv
Content-Length: length

{
	Attachments: 
	[
		0
	],
	EmailAddress: String,
	SuppliedUsername: String,
	Subject: String,
	Enquiry: String,
	CategoryID: 0,
	SiteCountryID: 0,
	UserAgent: String,
	IPAddress: String
}
HTTP/1.1 200 OK
Content-Type: text/jsv
Content-Length: length

{
	TicketRef: String,
	Status: String,
	Category: String,
	Message: String,
	Date: 0001-01-01,
	NewCount: 0,
	IsAdmin: False,
	Title: String
}