RHP_API

AddSupportTicket

**AddNewSupportTicket** Parameters:
Name	Parameter	Data Type	Required	Description
Attachments	form	List<int>	No

**CreateNewSupportTicket** Parameters:
Name	Parameter	Data Type	Required
EmailAddress	form	string	No
SuppliedUsername	form	string	No
Subject	form	string	No
Enquiry	form	string	No
CategoryID	form	int	No
SiteCountryID	form	int	No
UserAgent	form	string	No
IPAddress	form	string	No

**SupportTicketListItem** Parameters:
Name	Parameter	Data Type	Required
TicketRef	form	string	No
Status	form	string	No
Category	form	string	No
Message	form	string	No
Date	form	DateTime	No
NewCount	form	int	No
IsAdmin	form	bool	No
Title	form	string	No

To override the Content-type in your clients, use the HTTP Accept Header, append the .soap11 suffix or ?format=soap11

HTTP + SOAP11

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /soap11 HTTP/1.1 
Host: tstsrvs.redhotpie.com.au 
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: AddSupportTicket

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
    <soap:Body>

<AddSupportTicket xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RHP_API.ServiceModel">
  <CategoryID xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">0</CategoryID>
  <EmailAddress xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</EmailAddress>
  <Enquiry xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</Enquiry>
  <IPAddress xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</IPAddress>
  <SiteCountryID xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">0</SiteCountryID>
  <Subject xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</Subject>
  <SuppliedUsername xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</SuppliedUsername>
  <UserAgent xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</UserAgent>
  <Attachments xmlns:d2p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays" xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">
    <d2p1:int>0</d2p1:int>
  </Attachments>
</AddSupportTicket>

    </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
    <soap:Body>

<SupportTicketListItem xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">
  <Category>String</Category>
  <Date>0001-01-01T00:00:00</Date>
  <IsAdmin>false</IsAdmin>
  <Message>String</Message>
  <NewCount>0</NewCount>
  <Status>String</Status>
  <TicketRef>String</TicketRef>
  <Title>String</Title>
</SupportTicketListItem>

    </soap:Body>
</soap:Envelope>