RHP_API

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UpdateTicketStatus

The following routes are available for this service:
PATCH/Support/{TicketRef}
GenericResponse<T> Parameters:
NameParameterData TypeRequiredDescription
ResultformTNo

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

PATCH /Support/{TicketRef} HTTP/1.1 
Host: tstsrvs.redhotpie.com.au 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<UpdateTicketStatus xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RHP_API.ServiceModel">
  <Status xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">Open</Status>
  <TicketRef xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">String</TicketRef>
</UpdateTicketStatus>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<GenericResponseOfboolean xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RHP.ServiceHelper.Model">
  <Result>false</Result>
</GenericResponseOfboolean>